Your privacy is our priority. This document transparently explains how lucky77 collects, uses, stores, and protects the personal information of every user in Malaysia.
Six core principles that guide how we manage your data every day.
All data transmitted between your device and lucky77 servers is protected by 256-bit SSL encryption — the same standard used by leading financial institutions and banks in Malaysia.
Your personal information is never sold, rented, or traded to third parties for advertising or marketing purposes without your explicit consent.
Your data is stored in data centres equipped with multi-layered physical and digital access controls. Only authorised staff may access sensitive user information.
Lucky77 only collects information that is strictly necessary to deliver our platform services. We do not collect excessive or irrelevant data beyond our operational purposes.
You have the right to access, correct, or request deletion of your personal data at any time. Requests will be processed within 30 working days at no charge.
The lucky77 Privacy Policy is built in accordance with international data protection standards, including recognised KYC procedures, ensuring your data is managed responsibly and remains fully auditable.
Lucky77 values the privacy of every individual who uses our platform. This Privacy Policy covers all aspects of how we collect, process, store, and protect personal data received when you register, login, or use any service offered through the lucky77 website or mobile app.
We want you to clearly understand what happens to your information — not just read this policy as a formality, but to truly understand your rights and how we respect them. This policy is written in plain language by design, so there is no confusion or misunderstanding about our commitments.
By using the lucky77 platform, you agree to the terms of this Privacy Policy. If you do not agree, please stop using the platform and contact us to close your account.
Lucky77 collects data in two primary ways — information you provide directly to us, and information collected automatically as you use the platform.
We do not collect credit card numbers directly. All financial transactions are processed through third-party payment gateways that comply with PCI-DSS standards.
The information we collect is used solely for purposes related to delivering lucky77 services to you. The primary purposes are as follows:
We do not use your data to build advertising profiles or sell your information to third-party advertisers.
Lucky77 does not sell or rent your personal data to any third party. However, there are limited situations where we may need to share certain information:
We work with third-party companies that provide support services such as payment processing, cloud storage, identity verification, and platform analytics. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for the specific purposes defined.
Lucky77 may be required to disclose user information to authorities if mandated by a court order, criminal investigation, or regulatory compliance requirement. In such situations, we will disclose only the minimum information necessary.
Fraud warning: lucky77 will never ask for your bank account details or password through any communication channel. If anyone claims to be a lucky77 representative and requests sensitive information, please report it to our support team immediately.
The lucky77 platform uses cookies and similar tracking technologies to enhance the user experience and maintain the security of your login session. The types of cookies we use are as follows:
You can manage or block cookies through your browser settings. However, blocking session cookies may affect core functionality of the lucky77 platform.
Lucky77 invests seriously in security infrastructure to protect your personal data. The security measures we have implemented include:
While no security system is 100% perfect, we are committed to continuously improving data protection in line with the latest cybersecurity threats. We also encourage you to enable 2FA from your account settings as an added layer of protection.
Lucky77 retains your personal data only for as long as needed to fulfil the purposes stated in this policy, or as required by applicable law.
Once the retention period expires, your data will be securely deleted or anonymized so it can no longer be linked to your identity.
As a lucky77 user, you have the following rights regarding your personal data. All requests will be processed within 30 business days:
| Your Rights | Description | How to Apply |
|---|---|---|
| Right of Access | Request a copy of the personal data we hold about you | Contact customer support |
| Right to Rectification | Correct inaccurate or incomplete data | Account settings / support |
| Right to Erasure | Request deletion of your personal data (subject to legal requirements) | Contact customer support |
| Right to Restriction | Restricting how your data is processed in certain situations | Contact customer support |
| Right to Portability | Receive a copy of your data in a machine-readable format | Contact customer support |
| Right to Object | Object to data processing for specific purposes | Contact customer support |
The lucky77 platform is restricted to users aged 18 and above. We do not knowingly collect or process personal data from underage individuals. If we discover that data belonging to an underage person has been collected without proper age verification, we will take immediate action to delete that data and close the account.
Parents or guardians who discover their child has registered on lucky77 are encouraged to contact our support team immediately so that appropriate action can be taken without delay.
The lucky77 platform may contain links to third-party websites or services, such as game providers or payment gateways. This Privacy Policy applies solely to the lucky77 platform. We are not responsible for the privacy practices of any third-party platforms.
We encourage you to read the privacy policy of any third-party platform before providing them with your personal information.
Lucky77 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, technological developments, or new legal compliance requirements. When material changes occur, we will:
Continued use of the lucky77 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the management of your personal data, our team is ready to assist through the following channels:
For requests related to personal data rights (access, correction, or deletion), please clearly state the type of request and include your account number or identity verification details so we can process your request more quickly and accurately.
Lucky77 is committed to managing your personal data with integrity, transparency, and accountability at all times. Your trust is the most valuable asset we protect.
Over 500,000 Malaysian players have trusted lucky77 with their information and wins. Register today and experience a secure, fair, and privacy-respecting entertainment platform for yourself.
256-bit SSL Encryption · Data never sold · Free registration